Terms and Conditions

1. General

These standard contract terms are an integral part of the agreement between you (also referred to below as ‘the Customer’) and Best Corfu Villas Ltd.; Greece
 

2. Reservation and conclusion of contract

2.1 By making a verbal, written (incl. email) or electronic (incl. Internet) reservation you are entering into a contract with Best Corfu Villas Ltd.. From that moment the rights and obligations arising from the contract (confirmation of reservation), as well as the present contract terms, will be effective for you and for Best Corfu Villas Ltd.. You will receive a confirmation of your reservation without delay. In the case of electronic bookings Best Corfu Villas Ltd. confirms receipt of the booking electronically. 

2.2 By paying a deposit you are acknowledging that the contract has been concluded on the basis of the reservation confirmation. 

2.3 If no deposit is paid within 2 days from receipt of the reservation, or any recognized confirmation of payment sent, Best Corfu Villas Ltd. may dispose of the reserved property as it sees fit. 

2.4 If you have any special requests the booking agent can only accept them on a non-binding basis. You have no legal right for such request to be fulfilled unless it has been confirmed in writing by Best Corfu Villas Ltd.. 

 

3. Services/prices

3.1.1 Unless otherwise stated, the published prices are deemed to be daily rates for the whole property within the corresponding pricing period. The published prices are applicable until a new catalogue is issued or until the website is updated. Subject to paragraph 3.5 (‘Price changes’) the prices valid at the time of booking are applicable. If there are a number of housing units (houses or apartments) of equal value in a housing estate or a dwelling with the same number of rooms and for the same number of persons, in each case only one apartment of this type is listed in the catalogue and in the price list. Special promotions do not always apply to all apartments of the same type. 

3.1.2 Listed together with the service description are the prices of laundry, utilities, local taxes and final cleaning that are not included in the rental price and are payable locally per person and/or according to consumption. Additional services requested by the customer  (e.g. additional cleaning, firewood, bed linen, etc.) are not included in the rental price and are payable on the spot. Please refer to our ‘House Rules’ for detailed arrangements regarding cleaning, utility payments and similar.

3.1.3 The minimum rental period is normally 3 days, and arrival and departure days are always Saturdays (high season). Exceptions are possible, subject to written confirmation from the booking agent. 

3.2 The infrastructure services (transport facilities, shops, restaurants, sports amenities, public beaches and their amenities) shown on the website, on the travel confirmation and in the documentation are not a part of our obligations and duties. These facilities are independently responsible for deciding on their opening hours, etc. The same applies to public and private utility services (such as water, electricity, or internet). Likewise, details of climatic conditions do not constitute any sort of warranty. Duties to warn, inform and duties of care that may be relevant to us are not affected. 

 

3.3 Payments

Payment conditions specific for each property are listed on our website. Conditions published on the website and included in your booking confirmation are considered binding.

 

The total rental for the booked rental property is payable in the following manner:

  • I. Deposit: 20 % of the total rental for the reserved rental property is payable within 2 days from the booking date.

  • II. Deposit: 30 % of the total rental for the reserved rental property is payable no later than 45 days before arrival.

  • Balance: 50% of the total rental must be paid to Best Corfu Villas Ltd. on arrival

Note: It is possible to select alternative payment schedule, such as 100% prepayment at the time of booking, while booking on the website. All payment options as offered on our website are considered valid and binding.

 

In the case of short notice reservations of less than 53 days before the start of the rental period the total rental is payable in the following way:

  • Deposit: 50 % of the total rental for the reserved rental property is payable within 2 days from the booking date.

  • Balance: 50% of the total rental must be paid to Best Corfu Villas Ltd. on arrival

Note: It is possible to select alternative payment schedule, such as 100% prepayment at the time of booking, while booking on the website. All payment options as offered on our website are considered valid and binding.

 

3.4 Cancellation costs

If you withdraw from the contract, we will apply cancellation charges as follows: 

  • 20% for cancellations done more than 45 days before arrival

  • 50% - 30 – 45 days before arrival

  • 80% - 5 – 29 days before arrival

  • 100% less than 5 days before arrival


The relevant date is the date of receipt of your notification (cancellation) by the booking office at bookings@bestcorfuvillas.comm or by calling our reservation hotline. If the property is not occupied or occupied late, the invoice amount is nevertheless payable in full. It is recommended that the traveling party takes out appropriate travel insurance as Best Corfu Villas Ltd. does not provide any coverage for the event of reservation cancellations. 

 

3.5 Price changes

Care has been taken in preparing the property descriptions and price calculations. Nevertheless, we cannot completely rule out the possibility of amendments to services or price changes. You will be notified of these at the time of booking and at the latest in the reservation confirmation / travel voucher. The details given on the reservation confirmation / travel voucher will apply. Although changes to services after conclusion of the contract are unlikely, they cannot be completely ruled out. If there is a major change to a material point in the contract, you have the right to withdraw from the contract without charge within five days of receipt of the notification. Payments already made will be refunded without delay. We expressly reserve the right to effect price increases up to 22 days before the start of the rental period on the following grounds: raising or introduction of taxes and duties on specified services and/or changes in exchange rates after conclusion of the contract. If prices are increased by more than 10 %, you will have the same rights as detailed in the previous paragraph. 

 

3.6 Change to services, alternative rental and cancellation of the contract by Best Corfu Villas Ltd.

Best Corfu Villas Ltd. has the right to rescind the contract before or during the rental period if unforeseeable or unavoidable circumstances make it impossible to hand over the rental property, endanger the hirer or the property or impair the provision of services to such an extent that it is no longer reasonable to fulfill the contract. Alternatively, you may, if notified by us before starting your journey, request us to provide a rental property of at least equivalent value within 10 days if we are in a position to offer such a property from our range without any additional cost. Best Corfu Villas Ltd. is under no obligation to pay compensation in any of the instances referred to in section 3.6. 

 

4. Arrival and departure; curtailment or extension of stay

When the deposit payment(s) has been made in full you will receive the travel documentation showing you as the authorized hirer for the rental property booked. You should present this voucher on check in. You are responsible for arranging your welcome meeting and check in. This can be done online, by email as well as by contacting our reservation department by telephone. The arrangements for arrival shown in your travel documentation are binding; exceptions cannot be guaranteed and must be agreed in good time directly with our customer service department. If you are unable to take over the property as agreed, e.g. because of increased volume of traffic, strikes, etc., or for personal reasons, the rental will remain payable in full. The same will apply if you vacate the property early. If you would like to extend your stay, you should discuss this as early as possible with our customer service representative. 

 

5. Occupancy

The rental property must only be occupied by the specified number of persons (including children and infants). We may refuse to accept additional persons or invoice them separately. In the event of over-occupancy we reserve the right to refuse to hand over the key and/or to immediately take the key back during the holiday. 

 

6. Liability of Best Corfu Villas Ltd.

Statutory liability for loss or damage other than personal injury (e.g. damage to property or financial loss) is limited to the rental (with claims from all persons involved being counted together). If the services of Best Corfu Villas Ltd. become subject to international conventions or national laws which further limit or exclude its liability, those conventions or laws will apply. Best Corfu Villas Ltd. will not be liable if the loss or damage is caused by any of the following: 

  • acts or omissions on your part, or on the part of a co-user; 

  • unforeseeable or unavoidable omissions by third parties who are not involved in the provision of contractual services

  • force majeure or events which Best Corfu Villas Ltd., the intermediary or support personnel (e.g. keyholders) were unable to foresee or prevent despite exercising all due care

  • use of swimming pools, children’s play areas, sports facilities of all kinds (such as tennis courts, football pitches, training facilities). The use of such facilities is at the participant’s own risk

  • damage and losses resulting from theft or burglary

  • public access roads and personal injury or material loss caused by these
     

These terms and conditions apply analogously to non-contractual liability. Liability for support personnel is expressly excluded. 

 

7. Statutory period

Compensation claims against Best Corfu Villas Ltd., contractual rights reserved, expire by limitation after one year. The statutory period begins on the day following the end of the rental period. 

 

8. Choice of law and place of jurisdiction

The relationship between you and Best Corfu Villas Ltd. is subject to the laws of Greece. The customer may only sue Best Corfu Villas Ltd. in Corfu, Greece.